3349296 - Leave Case Management Technical and Functional Best Practices topics (Parent KBA)

The purpose of this document is to provide additional technical documentation, best practices, and troubleshooting support for Leave Case Management. It is not a replacement for the Policy Configuration Guide or Absence end user guides, but a supplement for them.

SAP WorkForce Absence Leave Case Management (All Versions)

Technical & Functional Absence Leave Case Management Best Practices

• Leave Case Management Functionality Overview
  • Absence Compliance Rules Pak Overview
  • Absence Leave Case Management: Leave Information and Portals Overview
  • Absence Leave Case Management Scripts and Interfaces Overview
  • Absence Leave Case Management Leave Eligibility Overview
  • Absence Leave Case Management Report Overview
  • Absence Leave Case Management System Features
• Leave Case Management Behind the Scenes
  • Absence Leave Case Management Status and Case Type Numbers
  • Absence Leave Case Management Locked Fields and Actions by Status
  • Absence Leave Case Management Questionnaire and Distributed Questions
  • How worked hours are calculated for Absence Leave Case Management cases
  • Absence Leave Case Management Standard Hours Definition
  • Absence Leave Case Management "View Usage Summary" Graph Value Calculations
  • How Does Time communicate with Absence Leave Case Management?
  • How Does Absence Leave Case Management communicate back to Time?
  • Impact of Changing the Default Year Definition on Leave Case Management
  • Database and SQL: Absence Leave Case Management
• Leave Case Management General Configuration and Setup
  • Absence Leave Case Management Requirement Considerations
  • Absence Leave Case Management Testing Considerations
  • Absence Standalone Considerations
  • Configuring the ADA accommodations case feature in Absence (WT&A 18.1 and above)
  • Absence Leave Case Management View Employee Timesheet Overview
  • Absence getValidCaseID Limitations
• Leave Case Management Workflow
  • Absence Leave Case Management Workflow: Workflow Events and Documents
  • Absence Leave Case Management Document, Edit In MS Word Overview
  • Absence Leave Case Management Auto-Fill: Document Fields and Sections
  • Absence Leave Case Management Customer Notification Overview
  • Absence Leave Case Management Ad Hoc Email
• Leave Case Management Specialty Setups
  • Global Absence Leave Case Management
  • Absence Leave Case Management Custom Leaves
  • Customer Absence Reason Overview
  • Creating a custom Absence leave for Coronavirus (COVID-19)
  • Generating Absence Leave Case Management Leave to a Timesheet in a Multiple Assignment Environment
  • How to Display FMLA Balance in a Standard Bank – Simple Method
  • Absence Leave Case Management Configuration with 9_80 Schedules
  • Auto or Self approved Time Off Requests for Absence Leave Case Management purposes
  • Customer Questions and Form Fields
  • Removing Absence Leave Case Management from a client who has not gone live
  • Use Paid Time - Absence Leave Case Management
  • Paid Time Based on Leave Types in Absence Leave Case Management
  • Update Descriptions for Need To Request Time Off For TOR or Leave Case
• Leave Case Management Troubleshooting
  • Absence Leave Case Management Performance Overview
  • Missing Information on Absence Leave Case Management Cases for One User
  • Creating Absence Leave Case Management Case: Unable to perform action: getQuestions
  • Key Absence Leave Case values are Missing For a Specified Reason Code
  • Absence Leave Case Management Case Cannot be Opened due to error that employee does not have an active assignment
  • Message "Usage could not be calculated. Time sheets within this date range may need amendment" in Absence Leave Case Management case
  • Error "More than 2 weeks of usage are not allowed for the same week"
  • Absence Leave Case Management "Balance not calculated" stack trace error
  • Absence Leave Case Management "Balance not calculated" stack trace error with multiple assignments
  • Changing Absence Leave Case Management case start or end dates after case is closed
  • Absence Leave Case Management case closed but employee did not take leave
  • Error when trying to open an Absence Leave Case Management Case. Unable to perform action: loadSingleCase
  • Multiple Absence Leave Case Management History Events With Same Trigger
  • The "getValidCaseId" function call in formula cannot find an Absence Leave Case Management case, even though a valid one exists
  • Absence Leave Case Management Reassign Cases Button Not Working: Blank Case Manager User Name
  • User Cannot View Absence Leave Case Management Balances Tab at the Time Sheet Due To Permissions
  • User Cannot View Absence Leave Case Management Balances Tab at the Time Sheet Due To Missing Employee Data

KBA , XX-PART-WFR-ACT , SAP Absence & Leave Management (ACT) by Workforce Software , Problem