SAP Knowledge Base Article - Public

3349406 - Work Order Expiration Bell Notifications not getting created


Work Order Expiration bell notifications is not created while email notification is received.


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. We are using Off Cycle Event Batch and Work Order Expiration ISC Event to trigger Work Order Expiration notifications to target recipients.
  2. The job is running fine and the notifications/emails are sent out properly.
  3. However, the bell notifications are not created anymore for the target recipients.


This is a defect.


The fix is targeted at 2311 release.

And the patch for the production instance (b2305) fix would be 13th July 2023.

See Also

Setting Up Notification of an Expired Work Order

2524842 - How to Configure Business Rules for Work Order Alerts and Notifications?


Work Order Expiration to-do bell notification missing, contingent worker, work order to do alert not seen, ECT-220590, bell notification, INC4704964, no work order alerts created , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem


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