Symptom
When crossboarding is cancelled for a candidate, the EC record created in Job Information is not deleted.
Environment
SAP SuccessFactors Onboarding 2.0
Resolution
This is the expected behavior. When the onboarding process for a crossboarding candidate is cancelled, the EC record will still remain in the system. If needed, it can be removed manually from the Job Information history.
Keywords
crossboarding, cancel, cancellation, job information, EC, employee central, record, deletion, not deleted, onboarding, job info, history, remove, record, OBX
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public