SAP Knowledge Base Article - Public

3349483 - Comments are unable to view in comment widget by other users

Symptom

The users are unable to see other users' comments in the comment widget. 

Environment

SAP Analytics Cloud (Enterprise) 2023.8.14

Reproducing the Issue

In SAC (Analytics Cloud):

  1. Open story
  2. Go to the affected page
  3. Select your story filters
  4. Add comment
  5. Use another user ID with the same filters and access level to open the story and test if comment by initial user is visible

Cause

Model level access control for a specific dimension has been applied.

Resolution

Make sure that the users who would like to see the comments have the proper access to the dimension and its members.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0