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SAP Knowledge Base Article - PreviewSymptom
You are using SOAP based integration between SAP Cloud for Customer and SAP Marketing Cloud. Contacts and Accounts are replicated as Business Partner (BuPa), followed by the SMC Interaction Contact (IC) object. Using the Marketing Contact Deletion jobs deletes the SMC IC object but not the BuPa. This KBA explains how to delete the BuPa object as well.
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Environment
- SAP Marketing Cloud Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
KBA , CEC-MKT-DM-IC , Interaction Contact , How To
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