SAP Knowledge Base Article - Public

3349754 - Photo upload option disappears from candidate's to do tile "Complete Profile" - Onboarding


Option to upload photo disappears from customer's view "Complete your profile" "Start completing your profile.

Candidates are not able to upload their photos afterwards.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


SAP SuccessFactors Onboarding


Candidates are Submitting or Finishing the task without uploading the photo. This task disappears from To Do tile afterwards.


When a candidate completes the "Complete your profile section" and clicks on "Finish" you get message below, and after this the "Complete your profile" section is removed from To Do tile. If you just save it and not finish it, the tile still appears, but if you click on finish the tile is removed.


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SAP SuccessFactors Onboarding all versions