SAP Knowledge Base Article - Public

3349766 - Missing Purchase Order in Monitor Supplier Confirmation app

Symptom

Purchase Orders without a supplier confirmation are not visible in Monitor Supplier Confirmation app.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. From transaction ME21N create a Purchase Order with a Delivery date which is greater then 10 days from the current date.
  2. Enter Material / Plant / Sloc / Quantity details etc.
  3. Set the Confirmation Control Key = 0001 and set the indicator Acknowledgment Requirement.
  4. Save - Purchase Order number is created.
  5. Logon to the FIORI Launchpad and go to the App 'Monitor Supplier Confirmations'.
  6. Search for Material / Plant and / Supplier Confirmation Cat =  'AB'.
  7. Result list does not include the Purchase Order created. 

Cause

Missing configuration in the SSCUI/Central Business Configuration "Set Up Confirmation Control" for confirmation control, the Monitoring Period for Confirmation is set to 10 and the Ref Date is set "'delivery date minus monitoring period".
If you set the parameter to ten days and the reference date is set to 'delivery date minus monitoring period', the confirmation must arrive ten days prior to the delivery date. If no confirmation has been received by then, this PO item will appear in the analyses for the monitoring and follow-up of confirmations.

Resolution

In SSCUI/Central Business Configuration "Set Up Confirmation Control" you can extend the Monitoring Period for Confirmation, then the  App 'Monitor Supplier Confirmations' will include all Purchase Orders that the delivery date falls under the rage date maintained.

As mentioned in the FIORI Library for Monitor Supplier Confirmations 
"Only purchasing document items that fall within a specified monitoring period are displayed in this app. This monitoring period is defined by your business configuration expert in the configuration step Set Up Confirmation Control. This configuration step can be found in the Manage Your Solution app under Sourcing and Procurement Operational Procurement Confirmations."

See Also

Monitor Supplier Confirmations 

Keywords

Monitor Supplier Confirmations, Delivery Date, Confirmation Control, monitoring period  , KBA , MM-PUR-GF-MON , Monitoring Apps in S/4 Procurement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions