Symptom
When a site it created to allow external users to access only, an option to 'Create New Account' continues to exist
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
The option to Create New Account is displayed to external users as the configuration highlighted below is enabled.
Resolution
In order to restrict anybody from creating a new external user account you should navigate to System Administration > Application Administration > User-Created Account
Uncheck the configuration Allow Users to self-create a SuccessFactors Learning account (Activating Identity Authentication Integration is a prerequisite to self-registration and Learning access)
Once the change is saved, then the option to Create New Account will no longer be available to select
Keywords
create new account, site, external user, , KBA , LOD-SF-LMS-EXT , Sites and External Users , How To