SAP Knowledge Base Article - Public

3350080 - The app 'Manage Material Serial Numbers' returns no results - SAP S/4HANA Cloud Public Edition

Symptom

  • The app 'Manage Material Serial Numbers' returns no entries but Serial Numbers exist.
  • 'No data found. Try adjusting the search or filter parameters' is returned when using the app 'Manage Material Serial Numbers'.
  • Serial Numbers can be viewed in the app "Display Material Serial Number" ( IQ03 ) but not in 'Manage Material Serial Numbers'.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access the app 'Manage Material Serial Numbers'.
  2. Press Go.
  3. Results show 'No data found. Try adjusting the search or filter parameters'.

Cause

Default filter 'Equipment Data Exists' set to "No".

Resolution

By default the list shows all Material Serial Numbers for which Equipment view is not activated.

This is configured using the filter "Equipment Data Exists", by default when the app loads.

Change the filter value to "Yes".

Keywords

SAP_EAM_BC_TO_MNG_PC , Manage Material Serial Number, No data found. Try adjusting the search or filter parameters, Equipment Data Exists. , KBA , LO-MD-SN-2CL , Serial Numbers (Public Cloud) , PM-FIO-EQM-2CL , Fiori UI for PM Technical Objects (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions