Symptom
When running the User Connector or User Connector - SF, an exception Supervisor value not applied. Supervisor ID reference value not found < user id> is listed for some Users.
Environment
SAP SuccessFactors Learning
Cause
The user ID highlighted in the connector exception does not exist. The exception is indicating that the user ID is a manager and therefore cannot update/create the user record as the user/manager ID does not currently exist.
Resolution
Please ensure that the user ID which is mentioned in the connector exception is created in LMS.
See Also
Keywords
User Connector, User Connector - SF, Supervisor value not applied. Supervisor ID reference value not found , KBA , LOD-SF-LMS-CON , Connectors , How To