SAP Knowledge Base Article - Public

3350269 - Error when trying to add user as an Alternative Manager

Symptom

When attempting to add User A as an Alternative Manager for User B the following warning is generated

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. People > User > open User B record
  2. Actions > Assign Alternate Managers
  3. Select User A as the option to be the Alternate Manager
  4. Error is generated

Cause

User B is the current manager/supervisor of User A

Resolution

As User A already reports into User B, therefore User A cannot be selected to be an Alternative Manager for User B.

Keywords

alternative manager, violate the existing manager reporting relationship , KBA , LOD-SF-LMS-USR , User Entity , How To

Product

SAP SuccessFactors Learning all versions