SAP Knowledge Base Article - Public

3350321 - New Button To Create Sales Order In Contract Is Disabled


New button to create Sales Order in Contract is greyed out


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Contract work center.
  2. Search and open for contract XXXX, where XXXX represents Contract ID.
  3. Go to Sales Order facet.
  4. "New" button to create sales order is greyed out.


Sales contract XXXX, has validity with end date in past as of today, which does not allow creation of Sales Order from Contract.


Sales order as follow up document can only be created from valid and active contract.


Contract, sales order, New, Disabled, Greyed out , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem


SAP Cloud for Customer core applications all versions