SAP Knowledge Base Article - Preview

3350458 - No task is triggered for ROOE rehires after restarting onboarding process

Symptom

  • After onboarding process is restarted for rehires using Rehire on Old Employment, no task is triggered and cannot proceed onboarding process further.
  • (For SAP Support only) Caused by: com.successfactors.sca.ServiceApplicationException: User [xxxxxx] is not external user


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Rehire on Old Employment, ROOE, Restart, No task, ServiceApplicationException , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

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