Symptom
Bookmarks are not opening on the default page after saved. It is first opening on the 1st page of the story. Its happening for all tenants.
Bookmarks not saving for hierarchy changes.
- Why classic and ODM story behaves differently for similar functionality?
Environment
SAP Analytics Cloud 2023.8.14
Cause
The classic story is no longer supporting new features so all the new features is placed on the Optimized Design Experience and that is why you see a difference in behaviour.
The details of what the Classic Story bookmark can support versus Optimized Story bookmark will be different, where the Optimized Story bookmarks have more capabilities in the bookmark feature.
For example: The bookmark of hierarchy level changes and saving the default page to load is not supported in Classic Story but looks to be supported in Optimized Story. Those scenarios are using the same bookmark feature as a whole but it has a different capability set. One person can say those are different "bookmark" features but it doesn't matter what we call it, to keep with the same terminology it can be a bookmark feature in general which means you can bookmark "something", but that "something" is where it can be different between Cassic and Optimized story.
Our Development Team will only fix bugs on the Classic Story for features that behave specifically for that Classic Story and the example described above is not a capability that the Classic Story supports for bookmarks.
Resolution
The recommendation is to move to Optimized Design Experience going forward.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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