SAP Knowledge Base Article - Public

3350641 - File disappears after "Validate" option is selected under "Import and Export Data" page


In 'Import and Export Data' page, after choosing the object, attaching the file and clicking on the Validate, the attached file is getting validated but it's being removed from the 'choose file', and 'Import' cannot be selected. 


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to "Import and Export Data".
  2. Select any generic object e.g. Position
  3. Choose file (after downloading relevant template).
  4. Hit "Validate".
  5. Chosen file is removed and the "validate" & "import" buttons become greyed out.


The behavior of the file disappearing after validation is standard after the release.

The reason the file is removed after validation is because if there are issues with the file, we want to avoid the possibility of accidental imports.


INC4754549, unable to import, attachment, upload, error, fail, mdf object 
, KBA , LOD-SF-MDF-IMP , Import and Export Issues , How To


SAP SuccessFactors HXM Core 2305