Symptom
You would like to understand how to set up the knowledge base integration in your SAP Service Cloud Version 2 system.
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Environment
SAP Service Cloud Version 2.
Product
SAP Service Cloud Version 2 all versions
Keywords
KB, Knowledge, Base, Knowledge Base, SAP Service Cloud Version 2, V2, Knowledge Base Integration, Integration, Agent Desktop, Provider, Mashup, Mindtouch, , KBA , CEC-CRM-KB , Knowledge Base for SAP Sales/Service Cloud , CEC-CRM-AD , Agent desktop - live channels , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
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SAP Knowledge Base Article - Preview