SAP Knowledge Base Article - Preview

3350686 - How to find the correct component for DRF issues when opening a ticket for SAP.

Symptom

The Data Replication Framework is a framework used by many different applications. 
This means that component CA-MDG-DRF is not always the right component to use when opening a ticket with SAP.
The Application team should check the issue first, choosing the wrong component may result in longer processing times.



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Environment

  • SAP Master Data Governance 8.0
  • SAP Master Data Governance 9.0
  • SAP Master Data Governance 9.2
  • Master Data Governance on S/4 HANA on-premise 1511
  • Master Data Governance on S/4 HANA on-premise 1610
  • Master Data Governance on S/4 HANA on-premise 1709
  • Master Data Governance on S/4 HANA on-premise 1809
  • Master Data Governance on S/4 HANA on-premise 1909
  • Master Data Governance on S/4 HANA on-premise 2020
  • Master Data Governance on S/4 HANA on-premise 2021
  • Master Data Governance on S/4 HANA on-premise 2022
  • Master Data Governance on S/4 HANA on-premise 2023

Product

SAP ERP 6.0 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

Outbound Implementation, team, support , KBA , CA-MDG-DRF , Data Replication Framework , LO-MD-MM , Material Master , PP-MES , Integration with Manufacturing Execution Systems , LO-MD-BP-WS , Web Service for Business Partner , CA-DDF-RT-DRF , Data Replication , Problem

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