3350704 - Custom Account Party in Tickets not Working

You have created a Custom Involved Party, based on the following documentation:
https://userapps.support.sap.com/sap/support/knowledge/en/2874451
https://blogs.sap.com/2017/06/09/overview-on-party-determination-and-involved-parties-in-sap-hybris-cloud-for-customer/

However, this Custom Party is not passing from Accounts to Tickets.

SAP Cloud for Customer

Missing details in the Ticket Object.

Once all configuration is done, for the Party to pass to the Ticket, the Ticket must have a Sales Data like Sales Org/Unit assigned to it.

KBA , LOD-CRM-SRP-PAP , Ticket - Party Processing , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions