Symptom
You have created a Custom Involved Party, based on the following documentation:
https://userapps.support.sap.com/sap/support/knowledge/en/2874451
https://blogs.sap.com/2017/06/09/overview-on-party-determination-and-involved-parties-in-sap-hybris-cloud-for-customer/
However, this Custom Party is not passing from Accounts to Tickets.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-SRP-PAP , Ticket - Party Processing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.