SAP Knowledge Base Article - Public

3350755 - MS Outlook Add-in shows field's technical name instead of label after operating a language adaptation


A KUT or PDI field was created and added to the MS Outlook Add-in. After operating a Language Adaptation, the field still shows its technical name instead of the label translated.


SAP Cloud for Customer

Reproducing the Issue

  1. Log in to the tenant in English.
  2. Create an extension field XYZ (technical name: XYZ_SDK, label: XYZ-label). (XYZ can be a PDI or KUT field)
  3. Translate the field XYZ into other languages, e.g., German, via Language Adaptations.
  4. Add the field to the Outlook Add-in.
  5. Log in to the MS Outlook Add-in in German.
  6. The field's label is still displayed as XYZ_SDK, which is the technical name.

*Note: The Language Adaptations is under Administrator > General Settings.


The Outlook Add-in shows the labels based on the metadata. (Check the metadata by the link:$metadata?sap-label=true) However, Language Adaptations are not updating the metadata.


In order to display the translated labels correctly in MS Outlook Add-in, please translate the KUT fields and PDI fields via Adaptation Mode and SDK respectively.


MS Outlook Add-in, field name, Language Adaptation , KBA , LOD-CRM-GW-OUT , Outlook , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem


SAP Cloud for Customer core applications all versions