SAP Knowledge Base Article - Public

3350766 - SAVE button is disabled for Global Script and Script tab is Red in color

Symptom

SAVE button is disabled for Global Script and Script tab is Red in color.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login to CPQ
  2. Click on Setup
  3. GoTo Develop > Global Scripts
  4. Edit Global Script with issue

Cause

There are white space characters before the system id name and we do not allow this in CPQ. When you click on the system id edit button, the field gets red and it is more understandable.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Resolution

Remove the leading space in System Id to resolve the issue.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

See Also

Create a Script | SAP Help Portal

Keywords

Script, Global Script, SAVE button disabled, SAVE button in greyed out, Unable to Edit scripts, Setup, Script Tab in Red color, Script not editable, Unable to SAVE changes,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2023