Symptom
- Unable to add new comment to a Comment Widget in a Story.
- The following error message appears:
"You need additional permission to comment in this model. Contact the owner of the model for permissions." - All the necessary privileges and permissions are assigned to the user.
Environment
- SAP Analytics Cloud (Enterprise) 2023.8.8
Reproducing the Issue
- Logon to SAC.
- Open the Story having comment widget.
- Notice that it is not possible to add new comments. Error message will pop-up, despite the fact that the user has the necessary Read permissions.
Cause
- Unsupported operator is used in the Role level access rules.
- For instance, if BETWEEN operator is used to define rules, then the commenting will fail.
Resolution
From commenting perspective, only the "=" operator is supported.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
sac, error, comment, widget, add, update, new, , KBA , LOD-ANA-CMT , SAC collaboration, commenting , Problem
Product
SAP Analytics Cloud 1.0