SAP Knowledge Base Article - Public

3351131 - Cash Open Items Report is not Showing the Payee Name in the Offset Customer/Supplier Field

Symptom

When executing the Cash - Open Items report and noticed that Offset Customer/Supplier field shows # and not showing the Payee Name.

  

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Business Analytics work center.
  2. Go to Design Reports view.
  3. Open Cash - Open Items report.
  4. Give the relevant selection for company and set of books.
  5. Execute the report.
  6. Filter the relevant document id and could see Offset Customer/Supplier ID is showing #.

Cause

The issue is happening as the Payment method is not maintained in the Supplier master data.



 

Resolution

  1. Go to the Payables work center.
  2. Select the view Suppliers.
  3. Search and find XYZ (XYZ represents the Supplier ID).
  4. Select View All.
  5. Select the tab Financial Data.
  6. Select the tab Payment Data.
  7. Click on Add Row tab and maintain the respective payment method.

Now, Cash - Open Items report will show the Payee details in the offset Customer/Supplier field.

Keywords

Cash - Open Items report, Payment method is #, offset Customer/Supplier field , KBA , SRD-FIN-MOP , Payment Management , Problem

Product

SAP Business ByDesign all versions