SAP Knowledge Base Article - Public

3351229 - While Previewing Delivery Note, Customer Part Number Is Missing


When you are previewing required Delivery Note, you find that Customer Part Number is missing for line items.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Go to Outbound Deliveries view.
  3. Search for relevant Delivery ID.
  4. Select and choose Preview button.
  5. You can see there is no customer part number for lines. 


This is a Third Party Sales Order Scenario.

Currently, customer part number is not available at all for this scenarios in corresponding outbound delivery, if sales order is of type: Third Party.


This is the current SAP ByDesign behavior.

Kindly post your query in Influence Forum so that our Development Colleagues will look in to this.

Customer Influence Forum, at

Other customers can then vote for it, which will assert its legitimacy as a standard feature by showing the industry need and in turn influence the implementation schedule of the requirement.

See Also

1764406 - Customer Information Note Type is not Visible in the Customer Invoice Screen


Customer Information Note, Preview Outbound Delivery, Outbound Delivery, Third party, Sales Order. , KBA , AP-ODP-OD , Outbound Delivery , Problem


SAP Business ByDesign all versions