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3351275 - How to calculate "Total downtime" value in Work Mode Analytics?


In Work Mode Analytics, sometimes the "Total Downtime" equals to the "Unplanned Downtime", and the "Planned Downtime" was not calculated to the "Total Downtime". 

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 



SAP Solution Manager 7.2


Solution Manager, System Monitoring, IT Calendar, Work Mode Management, Work Mode Analytics, Planned Downtime, Unplanned Downtime, Used Planned Downtime, Total Downtime , KBA , SV-SMG-ADM-DTM , Downtime / Work Mode Management , How To

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