SAP Knowledge Base Article - Preview

3351678 - Where does the Default External Business Partner ID and the Default External Customer ID pull data from (Agent Desktop addon)

Symptom

  • You are using the Agent Desktop (Add-On)
  • You would like to understand where AD pulls the values for the Default External Business Partner ID and the Default External Customer ID
    • Where is the data pulled from?
    • Is there any mapping configuration required to make this work
  • This KB intends to add some clarity regarding the above


Read more...

Environment

Product

SAP Cloud for Customer core applications 2305

Keywords

Customer Hub, Default External Business Partner ID, Default External Customer ID , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.