SAP Knowledge Base Article - Public

3351760 - Allowance not reflecting correctly in Time Valuation Results


There are more than one Allowance of the same Allowance Type added for one same day on Time Sheet UI.
In the Time Sheet UI, the Allowances shows correctly the cumulated result.

But if you check on the Employee Time Sheet object from Manage Data tool, you will notice there is missing hour(s) for Allowance just in the Time Valuation Results.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Navigate to Time Sheet UI.
  2. Add more than one Allowance of the same Allowance Type on one same day.
  3. Get the External Code of this employee time sheet by clicking on the Trace button on the Time Sheet UI, and copy it.
  4. Go to Manage Data and search for the Employee Time Sheet object with the previously copied External Code.
  5. Scroll down to the bottom and then you will notice the missing hour(s) for the recorded Allowance in Time Valuation Results section.


This is a know regression issue.


This issue has been fixed with our recent Emergency Patch b2305p11e, which has been deployed to all DCs on Jul.18, 2023.
Now, the already missing allowances can be fixed by executing time sheet recalculation, which will correct the time valuation results.

We will also proactively reach customers if we monitor necessity for such recalculation.

If recalculation does not help to correct the time valuation results of the allowance, please raise an incident under LOD-SF-EC-TMS component. 
In the incident, please mention this KBA and also explain that missing allowance is not generated by recalculation.


allowance, multiple, type, TIM-39356, time, valuation, tms, ttr, duplicate, missing, cumulate, PTCH-41509, PTCH-41571 , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Known Error


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Time Tracking all versions