SAP Knowledge Base Article - Public

3351856 - “Download Status" option missing from completed Employee Import Job.

Symptom

"Download status" option doesn't appear for "Employee Import" job in Scheduled job Manager for failed import. 

Environment

SAP SuccessFactors HCM suite 

Reproducing the Issue

  1. Go to “Scheduled Job Manager”.
  2. Filter Job Type “Employee Import".
  3. Click on the "View Details" option on a completed job. 
  4. Notice that the "Download Status" option is missing. 

Cause

Expected behavior

Resolution

  • Engineering have confirmed that this can happen if not all of the import users were updated successfully. If some of the import records fail, the "Download Status" option will not appear.
  • The Job owner will still get any email notification with the details of import with successful and failed user details and the error. 

See Also

2906009 - Scheduled Job Manager

Keywords

SuccessFactors, Platform, Scheduled Job Manager, Employee Import, Basic User Import job, View Details, Download Status.  , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HCM Core all versions