3351964 - Access issues after logging on to the SAP Datasphere tenant - SAP Datasphere

Although the correct credentials are entered, a user or an SAP Support expert cannot access the Datasphere tenant due to the followings errors:

• Case 1: It seems your profile is not configured for this system.
  
  
  
  
• Case 2: It seems that you don't have an active account.
  
  
  
  
• Case 3: No access to the space or no page displayed, when accessing the space or object to be checked.
   
  
  
  

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Datasphere

support user, profile, role, admin, dwc, logon, profile, active, account, tenant, access, datasphere, ds, scoped role, space, "It seems your profile is not configured for this system", "It seems that you don't have an active account" , KBA , DS , SAP Datasphere , DS-SM , Space Management , Problem