SAP Knowledge Base Article - Preview

3352023 - Indexing of AI_CM_BUS2000116 is hanging or running too long - Solution Manager

Symptom

  • Running ChaRM indexes in ESH_COCKPIT to make them up to date
  • One of the index (Change Request Management: Transaction, AI_CRM_BUS2000116) did not start and the job is in hung status since yesterday.
  • ChaRM users are unable to search or pull reports


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

KBA , SV-SMG-CM , Change Request Management , Problem

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