SAP Knowledge Base Article - Public

3352306 - Geo Map display issue with error "Fail to fetch data" in SAP Analytic Cloud (SAC)


  • When using a Geo map in the optimized experience story and selecting several members by filter, the geo point cannot display normally, and notice error :"Fail to fetch data".
  • When less than 28 members are selected, the Geo map can display normally.
  • The data source is Datasphere and analytical model is consumed.


  • SAP Analytic Cloud (SAC) 2023.8.14 
  • SAP Datasphere

Reproducing the Issue

  1. Create a story in SAC with Datasphere Analytics Model as data source.
  2. Add a Geo map and add a Layer.
  3. Set Layer Type as 'Bubble'.
  4. Add a Location Dimension.
  5. Add a measure as Bubble Size.
  6. Add a filter of dimension.
  7. Select any 28 members or more for the filter, see no Geo point can display with error in Geomap Information "Fail to fetch data".
  8. Select less than 28 members in the filter, then the Geo point can display normally.


This issue is under investigation by development.



This issue is under investigation by development.


See Also


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Analytics Model, Datasphere, DWC, Data Warehouse, filter, failure, Geo, Geomap, fetch data, Layer, Bubble Layer, Location Dimension , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud all versions ; SAP Datasphere all versions