SAP Knowledge Base Article - Public

3352316 - RTE (Rich Text) in Additional Data Collection Step disappears after saving. 

Symptom

RTE (Rich Text) in Additional Data Collection Step disappears after saving. 

Environment

SAP SuccessFactors HXM Core 

Reproducing the Issue

1. Go to Manage Configuration UI -> select the UI of your choosing. 
2. Click on Edit Properties on the desired field, change YES on the RTE field.
3. RTE editor appears. Try to put some random instruction and save.
4. Save the UI. After saving, the RTE disappears and the change you did will be gone.

Cause

Known issue at this time. 

Resolution

Fix to be deployed during 2H2023. 

Keywords

SuccessFactors, Platform, PLT, Manage Configuration UI, RTE Field, RTE, Rich Text, Edit Properties, Edit.  , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Known Error

Product

SAP SuccessFactors HXM Core all versions