Symptom
RTE (Rich Text) in Additional Data Collection Step disappears after saving.
Environment
SAP SuccessFactors HXM Core
Reproducing the Issue
1. Go to Manage Configuration UI -> select the UI of your choosing.
2. Click on Edit Properties on the desired field, change YES on the RTE field.
3. RTE editor appears. Try to put some random instruction and save.
4. Save the UI. After saving, the RTE disappears and the change you did will be gone.
Cause
Known issue at this time.
Resolution
Fix to be deployed during 2H2023.
Keywords
SuccessFactors, Platform, PLT, Manage Configuration UI, RTE Field, RTE, Rich Text, Edit Properties, Edit. , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Known Error