3352428 - Performance issue while opening the Builder panel / Right side panel for the story widgets in SAP Analytics Cloud (SAC)

• Performance issue while opening the Builder panel / Right side panel for the story widgets in SAC.
• In story Edit mode, Open Right side panel (Builder panel) and select a widget to see the Builder settings => reproducible for the first selected widget (any widget).
• The steps for the all other widgets is fast.
• Issue is both in Unified story/Optimized Design Experience (ODE) and Classic mode.
• This is the case both for newly created and existing stories.
• Story is based on direct live connection to BW.

SAP Analytics Cloud (Enterprise) 2023.08.14

1. Login to SAC.
2. Open story.
3. Switch to Edit mode.
4. Open the Designer - Builder panel / Right side panel and select a widget => it will load very slow cca. 1 minute.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
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