SAP Knowledge Base Article - Public

3352435 - Unable to see Record Working Time when proxy as Employee

Symptom

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

  • When proxy as employee , Record Working Time is not seen , however the Admin is able to see the Record Working time

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Proxy as an employee , and click on View My Time sheet
  2. Record Working Time is not seen
  3. Proxy as an Admin , and click on View Time sheet for the same employee above 
  4. Record Working Time is seen

Cause

  • Employee does not have RBP to create Employee Time Sheet.Time Sheet Entry (Employee Time Sheet Entry) under Time Management Object Permissions.
  • Enabled in employee self-service scenario  is set to NO for all attendance Time Types , the employee is not able to Record Working Time

Resolution

  1. Please check and make sure the user at least has create permission for Employee Time Sheet.Time Sheet Entry (Employee Time Sheet Entry) under Time Management Object Permissions.
  2. Go to Manage Data--> Time Profile
  3. Select the Time Profile 
  4. Click on Take Action -->Make Correction
  5. Select all Attendance Time Types and click on Details
  6. Set the Enabled in employee self-service scenario  as YES
  7. Save 

Keywords

Time Sheet , Employee Timesheet, Record, working Time , time type , not available, absent, not visible, ess, permission, tms, ttr, self, service, employee , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Time Tracking all versions

Attachments

Pasted image.png
Pasted image.png
Pasted image.png
Pasted image.png