SAP Knowledge Base Article - Public

3352468 - The language in the profile setting cannot be changed by the custom widget in SAP Analytics Cloud (SAC)

Symptom

You use a custom widget to update the profile settings such as language, data formatting, number formatting for the SAC users.

The other settings are updated as expected but the language is not.

The language can be updated with the same custom widget in another SAC tenant.

Environment

  • SAP Analytics Cloud (Enterprise) 

Reproducing the Issue

  1. Use a custom widget to update the profile settings in an analytic application or optimized story.
  2. Run the application.
  3. Check in user profile setting.
  4. The language is not updates as expected.

Cause

The SAML attribute mapping, which is accessible from Users page, contains a mapping for preferredLanguage. This means that the preferredLanguage field will be consumed from the IdP only and cannot be updated from SAC.

Resolution

Remove the preferredLanguage mapping, which should allow the widget to work as intended.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software, languages, user preference , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-AD , Analytics Designer , Problem

Product

SAP Analytics Cloud 1.0