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3352531 - SAP Web Dispatcher cannot connect with backend system


Section "Monitor Application Servers" in SAP Web Dispatcher Administration page shows below error.

Error "Server is not responding to ping request: Authorization required"

Checkconfig (sapwebdisp.exe pf=<full path of SAP Web Dispatcher profile/<profile> -checkconfig) output shows below error

Checking ABAP servers with URL "/sap/public/icman/ping":
Checking ABAP server http://<backend hostname>:<backend ICM HTTP port>...ERROR: unexpected OK code: 403
ERROR: check node "/sap/public/icman/ping"in transaction sicf

When trying to access a backend system through a SAP Web Dispatcher, a "service not available" message is returned due to above error.



  • SAP Web Dispatcher
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP Platform


ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions ; SAP Web Dispatcher all versions


503,403,sapwebdisp, admin,service unavailable, checkconfig , KBA , BC-CST-WDP , Web Dispatcher , Problem

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