Symptom
This article explains how CPQ system evaluates customer information coming from C4C and how to avoid issues of customer information getting changed when switching tabs between CPQ & C4C.
Read more...
Environment
SAP SALES CLOUD CPQ
Keywords
Email address changed, Customer information changed in CPQ & C4C, Inconsistent customer info, CPQ, C4C, Email issue, CRM account id, customer code , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.