SAP Knowledge Base Article - Public

3352645 - Application error when opening custom MDF UI in Manage Configuration UI


  • When trying to open a custom MDF UI in Manage Configuration UI the following error is shown:
    An application error occurred. Please try again later, or notify support if the issue keeps occurring.
  • fingerprint=35eac2d0e8a1fe58c514cd1f1611fcbf5959546a


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to Manage Configuration UI
  2. Select the affected MDF object
  3. Error occurs


There is a json parsing error in the delta value of the ConfigUIMeta of the UI.


  1. Navigate to Manage Data
  2. Select ConfigUIMeta
  3. Select the UI in question
  4. Copy the delta value in json format and find the parsing error
  5. Correct the error and upload the corrected value


MDF, UI, ConfigUIMeta, Manage Configuration UI, Manage Data, json, parsing, delta value, application error , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem


SAP SuccessFactors HCM suite all versions