SAP Knowledge Base Article - Public

3352653 - Setting Up a Custom Card with Business Rules

Symptom

  • Custom Card Behavior with Business Rules
  • Additional field with the rule that was set on the card appears

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Manage Home Page
  2. Under cards, select Organizational Updates
  3. Add Card
  4. Enter details until you reach Navigation
  5. Select URL
  6. Enable Rule-Based
  7. Ensure Generic Rule Selection is enabled
  8. Select rule
    A new field with the rule name appears

Resolution

Take the following as an example:

We setup a card with a basic rule (if department = HR). So, in the URL field we add https://www.google.com and in this new rule field we add the URL for SAP help https://help.sap.com/.

Results: If we log in as a user with a department of HR, it opens the URL to SAP Help. But if we login as any other user with a different department, it opens the Google URL.

See Also

Controlling Custom Card Behavior with Business Rules | SAP Help Portal

Creating or Editing Custom Cards for the Home Page | SAP Help Portal

Keywords

KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , How To

Product

SAP SuccessFactors HXM Core 2305