SAP Knowledge Base Article - Public

3352690 - Error approving workflow: "error occurred when transitioning the workflow"- Employee Central


When trying to approve a workflow following error appears: "error occurred when transitioning the workflow".


  • SAP SuccessFactors Employee Central
  • Position Management


You are using Position to Job Relationships sync however Job Relationships Type field is disabled in manage business configuration. The job relationship type is a required field and should be enabled in the configuration as per documented guide:


Please enable the job relationship type field in business configuration:

  1. Manage Business Configuration
  2. JobRelationshipsInfo
  3. Add and configure the Job Relationship Type field as guide:
  4. Save it

After the above configuration you should receive no error.


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions