SAP Knowledge Base Article - Public

3352768 - Sales Order is Not Automatically Released in a Intercompany Scenario


The Purchase Order document was created and released for a intercompany scenario, however the follow up Sales Order document is created but not automatically released.

The Sales Order is created with the status "In Preparation".


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Reproducing the Issue

  1. Go to the Sales Orders Work Center.
  2. Go to the Sales Orders View.
  3. In the search field, search for the Sales Order ABC (ABC represents the Sales Order ID).
  4. Select View All. 

The following error messages are displayed in the document:

  • Organizational data missing
  • Party with role Sales Unit missing (KBA: 3215948)
  • Tax calculation failed; trigger a calculation again (KBA: 2744399)
  • Item: Distribution channel or sales organization missing (KBA: 3215892)

The Sales Order ABC was created as a follow up document from the Purchase Order, however the status of the Sales Order is "In Preparation".


An intercompany Sales Order is only automatically released if the Sales Order is consistent.

Due to the mentioned errors the Sales Order is not consistent and therefore it is not released automatically when it is created.

The errors in the Sales Order ABC are displayed because the Parties Sales Unit, Sales Organization and Distribution Channel cannot be determined automatically in the system as per your set up and therefore no Sales Unit, Sales Organization and Distribution Channel are maintained in the Organizational Assignment section of the Sales Order.


You need to ensure that the Parties Sales Unit, Sales Organization and Distribution Channel are determined automatically.

See Also

See also the following Blog for more details: Party Role Determination in a Sales Document  (Link:

KBA 1892958 - Automatic Determination of Sales Unit is not as Expected in the Sales Order Even After Maintaing the Work Distribution Rule


intercompany, purchase order, sales order, in preparation, released , KBA , AP-SLO-SO , Sales Order , How To


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