SAP Knowledge Base Article - Public

3352851 - Integration Center Attachment Export Job is giving error wile opening the Attachment in SFTP : "The document that you are trying to access has been removed from the system."

Symptom

Integration Center Attachment Export Job is giving error wile opening the Attachment in SFTP 

Error: "The document that you are trying to access has been removed from the system." 

or 

" Failed to load document "

Disclaimer: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
    • Integrations
      • Integration Center

Cause

This is a known issue and the API team is working on the permanent solution and permanent fix planned by release 2311 

Resolution

In order to resolve this issue, please find the below workarounds 

1.Utilize the field attachmentId when constructing the calculated field name, for example, AttachmentID_filename.PNG.

2.Map the field attachmentID to "AssociateContentType" on the configure field page. Although this mapping may not be technically accurate, it will produce the desired output.

See Also

3123736 - Not able to select the Attachment entity as starting entity - Integration Center

3246373 - Outbound Integration with Attachment as the Format Type is not returning data - Integration Center

2968837 - Uploading attachments via Integration Center

Keywords

Attachment, Failed to load document, The document that you are trying to access has been removed from the system., LOD-SF-INT, Attachment Option,  , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-INT-INC-FWK , Integration Center UI Framework , Problem

Product

SAP SuccessFactors HXM Core 2305 ; SAP SuccessFactors HXM Suite 2305