Symptom
Integration Center Attachment Export Job is giving error wile opening the Attachment in SFTP
Error: "The document that you are trying to access has been removed from the system."
or
" Failed to load document "
Disclaimer: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- Integrations
- Integration Center
- Integrations
Cause
This is a known issue and the API team is working on the permanent solution and permanent fix planned by release 2311
Resolution
In order to resolve this issue, please find the below workarounds
1.Utilize the field attachmentId when constructing the calculated field name, for example, AttachmentID_filename.PNG.
2.Map the field attachmentID to "AssociateContentType" on the configure field page. Although this mapping may not be technically accurate, it will produce the desired output.
See Also
3123736 - Not able to select the Attachment entity as starting entity - Integration Center
3246373 - Outbound Integration with Attachment as the Format Type is not returning data - Integration Center
2968837 - Uploading attachments via Integration Center
Keywords
Attachment, Failed to load document, The document that you are trying to access has been removed from the system., LOD-SF-INT, Attachment Option, , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-FWK , Integration Center UI Framework , LOD-SF-INT , Integrations , Problem