3352915 - Synchronize Business Configuration job failed After Importing Succession Data Model ( SDM)

• Synchronize Business Configuration job failed after Importing Succession Data Model ( SDM), You would receive Synchronize Business Configuration job failure error log after Importing Succession Data Model ( SDM),The application error  would be accompanied by: The uploaded data model is not synchronized with the Business Configuration UI
• You would receive Synchronize Business Configuration job failure error when opening manage Business Configuration ( BCUI ) page , The application error  would be accompanied by:The Business Configuration page is locked because the Synchronize Business Configuration job has failed either due to a configuration error or a technical issue. Navigate to the Scheduled Job Manager page to check more details of the job

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors Employee Profile 
• Manage Business Configuration

Via BCUI

• Go to Admin Center -> Manage Business Configuration

Result:

• The Business Configuration page is locked because the Synchronize Business Configuration job has failed either due to a configuration error or a technical issue.
• Navigate to the Scheduled Job Manager page to check more details of the job

Export and import: Succession Data Model 

Via UI : 3066117 - How to export Data Models?

• Go to: Admin Center > Export Succession Data Model then Import
• Go to Scheduled Job Manager then Job Monitor

Via: provisioning

• Go provisioning
• Export and import Succession Data Model ( SDM )
• Import successfully
• Go to Monitor job
• Select job :Synchronize Business Configuration

Result: Failed

Job Detail:

• Full exception:com.successfactors.jobscheduler.ScheduledJobExecutionException: The uploaded data model is not synchronized with the Business Configuration UI.
• Role Type is a required field/association in Object EPBackgroundElementPermissionConfig.

List of :EPBackgroundElementConfig

•    The ID “sysSSuiteCardObjRatingsPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardNominationPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardCompBehaviorPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardCompBehaviorPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardPerfHistoryPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI. 
•    The ID “sysSSuiteCardExpSnapshotPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI. 
•    The ID “sysSSuiteCardOrgProfilePortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardContactPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.
•    The ID “sysSSuiteCardOverviewPortlet” in “EPBackgroundElementConfig” can’t synchronize with the Business Configuration UI.

Example:

Cause 1: Missing role name between: <role-name></role-name>: 

Example:

 <element-permission type="read">
    <description>The roles that may read portlet and field data in portlets of Employee SSuiteCard</description>
    <role-name></role-name>
    <background-element-ref refid="sysSSuiteCardOverviewPortlet"/>
    <background-element-ref refid="sysSSuiteCardContactPortlet"/>
    <background-element-ref refid="sysSSuiteCardOrgProfilePortlet"/>
    <background-element-ref refid="sysSSuiteCardExpSnapshotPortlet"/>
    <background-element-ref refid="sysSSuiteCardPerfHistoryPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompetenciesPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompBehaviorPortlet"/>
    <background-element-ref refid="sysSSuiteCardObjRatingsPortlet"/>
    <background-element-ref refid="sysSSuiteCardNominationPortlet"/>
  </element-permission>

• Incomplete configuration:

Example: 

<element-permission type="write">
    <description>
      Grant read permissions to all fields for manager and HR reps.
    </description>
    <role-name>EM</role-name>
    <role-name>EH</role-name>

The background (<background element>) elements is missing. 

Cause 2: Missing or incomplete tag for the role type in the: <element-permission>:

Example:

<element-permission>
    <description>The roles that may read portlet and field data in portlets of Employee SSuiteCard</description>
    <role-name>*</role-name>
    <background-element-ref refid="sysSSuiteCardOverviewPortlet"/>
    <background-element-ref refid="sysSSuiteCardContactPortlet"/>
    <background-element-ref refid="sysSSuiteCardOrgProfilePortlet"/>
    <background-element-ref refid="sysSSuiteCardExpSnapshotPortlet"/>
    <background-element-ref refid="sysSSuiteCardPerfHistoryPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompetenciesPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompBehaviorPortlet"/>
    <background-element-ref refid="sysSSuiteCardObjRatingsPortlet"/>
    <background-element-ref refid="sysSSuiteCardNominationPortlet"/>
  </element-permission>

<element-permission>

Missing type property in the XML, please make sure that is as follows:

˜<element-permission type="write">˜

Via SDM correction: 

• Open the Provisioning or Via UI: 3066117 - How to export Data Models?
• Go to Import/Export Data Model
• Export the Data Model with text editor ( Example : Notepad ++)
• Search for "<role-name></role-name>"
• Insert an asterisk in all the role-names without an asterisk between: <role-name>*</role-name> 
• Save the updated Data Model and import it to the system:
  • Go to Monitor Jobs
  • Confirm if the "Synchronizing Business Configuration" have the status "completed"
  • Open your instance > search "Manage Business Configuration" in Admin Center

Example:

• Insert an asterisk in all the role-names without an asterisk between: <role-name>*</role-name> 

Example: <role-name>*</role-name>

View below code:

 <element-permission type="read">
    <description>The roles that may read portlet and field data in portlets of Employee SSuiteCard</description>
    <role-name>*</role-name>
    <background-element-ref refid="sysSSuiteCardOverviewPortlet"/>
    <background-element-ref refid="sysSSuiteCardContactPortlet"/>
    <background-element-ref refid="sysSSuiteCardOrgProfilePortlet"/>
    <background-element-ref refid="sysSSuiteCardExpSnapshotPortlet"/>
    <background-element-ref refid="sysSSuiteCardPerfHistoryPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompetenciesPortlet"/>
    <background-element-ref refid="sysSSuiteCardCompBehaviorPortlet"/>
    <background-element-ref refid="sysSSuiteCardObjRatingsPortlet"/>
    <background-element-ref refid="sysSSuiteCardNominationPortlet"/>
  </element-permission>

Also add in below:

<element-permission type="read">
    <description>These are the majority of fields listed for use.  Permissions must be granted appropriately</description>
    <role-name>*</role-name>
    <standard-element-ref refid="userId"/>
    <standard-element-ref refid="username"/>
    <standard-element-ref refid="firstName"/>
    <standard-element-ref refid="lastName"/>
    <standard-element-ref refid="mi"/>
    <standard-element-ref refid="gender"/>
    <standard-element-ref refid="email"/>
    <standard-element-ref refid="managerId"/>
    <standard-element-ref refid="hrId"/>
    <standard-element-ref refid="department"/>
    <standard-element-ref refid="jobCode"/>
    <standard-element-ref refid="division"/>
    <standard-element-ref refid="location"/>
    <standard-element-ref refid="timeZone"/>
    <standard-element-ref refid="hireDate"/>
    <standard-element-ref refid="empId"/>
    <standard-element-ref refid="title"/>
    <standard-element-ref refid="businessPhone"/>
    <standard-element-ref refid="fax"/>
    <standard-element-ref refid="addressLine1"/>
    <standard-element-ref refid="addressLine2"/>
    <standard-element-ref refid="city"/>
    <standard-element-ref refid="state"/>
    <standard-element-ref refid="zipCode"/>
    <standard-element-ref refid="country"/>
    <standard-element-ref refid="reviewFreq"/>
    <standard-element-ref refid="lastReviewDate"/>
    <standard-element-ref refid="custom01"/>
    <standard-element-ref refid="custom02"/>
    <standard-element-ref refid="custom03"/>
    <standard-element-ref refid="custom04"/>
    <standard-element-ref refid="custom05"/>
    <standard-element-ref refid="custom06"/>
    <standard-element-ref refid="custom07"/>
    <standard-element-ref refid="custom08"/>
    <standard-element-ref refid="custom09"/>
    <standard-element-ref refid="custom10"/>
    <standard-element-ref refid="custom11"/>
    <standard-element-ref refid="custom12"/>
    <standard-element-ref refid="custom13"/>
    <standard-element-ref refid="custom14"/>
    <standard-element-ref refid="custom15"/>
    <background-element-ref refid="sysSSuiteCardOverviewPortlet"/>
    <background-element-ref refid="sysSSuiteCardContactPortlet"/>
    <background-element-ref refid="sysSSuiteCardOrgProfilePortlet"/>
    <background-element-ref refid="sysSSuiteCardExpSnapshotPortlet"/>
  </element-permission>
  <element-permission type="read">
    <description>
      Grant read permissions to fields for all levels of management and HR rep
    </description>
    <role-name>*</role-name>
    <standard-element-ref refid="userId"/>
    <standard-element-ref refid="username"/>
    <standard-element-ref refid="firstName"/>
    <standard-element-ref refid="mi"/>
    <standard-element-ref refid="lastName"/>
    <standard-element-ref refid="title"/>
    <standard-element-ref refid="jobCode"/>
    <standard-element-ref refid="businessPhone"/>
    <standard-element-ref refid="fax"/>
    <standard-element-ref refid="email"/>
    <standard-element-ref refid="empId"/>
    <standard-element-ref refid="department"/>
    <standard-element-ref refid="division"/>
    <standard-element-ref refid="location"/>
    <standard-element-ref refid="addressLine1"/>
    <standard-element-ref refid="addressLine2"/>
    <standard-element-ref refid="city"/>
    <standard-element-ref refid="state"/>
    <standard-element-ref refid="zipCode"/>
    <standard-element-ref refid="country"/>
    <standard-element-ref refid="minority"/>
    <standard-element-ref refid="hireDate"/>
    <standard-element-ref refid="photo"/>
  </element-permission>

FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide: Implementing and Managing Business Configuration (BCUI)

• 2555493 - Missing Standard Elements in BCUI
• 2651585 - How to Generate Business Configuration Audit logs via Manage Scheduled Jobs 
• 2555493 - Missing Standard Elements Field in Manage Business Configuration "BCUI"
• 2324339 - Manage Business Configuration UI (BCUI) is locked
• 2534624 - Error On Save In Manage Business Configuration
• 3066117 - How to export Data Models?

Synchronize Business Configuration, BCUI, Succession Data Model, SDM, jobscheduler, ScheduledJobExecutionException,The uploaded data model is not synchronized with the Business Configuration UI, Role Type is a required field/association in Object EPBackgroundElementPermissionConfig, <role-name></role-name>,  <role-name>*</role-name>, role-name, sysSSuiteCardObjRatingsPortlet, sysSSuiteCardObjRatingsPortlet, The ID “sysSSuiteCardNominationPortlet, The ID “sysSSuiteCardCompBehaviorPortlet, sysSSuiteCardCompBehaviorPortlet, sysSSuiteCardPerfHistoryPortlet, 
sysSSuiteCardExpSnapshotPortlet, sysSSuiteCardOrgProfilePortlet, sysSSuiteCardContactPortlet, ID, sysSSuiteCardOverviewPortlet, EPBackgroundElementConfig, * , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite 2111