SAP Knowledge Base Article - Preview

3353048 - User Status has no value in status field in Identity Authentication - IAS

Symptom

  • User has no value in Status field in User Detail tab in User Management and when you tried to change it to a valid value, nothing happens
  • The same user has no value in Legal tab in Password Source System Type 
  • In Authentication tab the user is showed as Unblocked but in Password Details you see a popup saying: " "If password settings are disabled, the user is blocked."
  • And in Password Details, unlock button is available but nothing happens when you click on it.


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Environment

  • Identity Authentication.

Product

SAP Cloud Identity Services all versions

Keywords

status, inactive, active excel, import , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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