SAP Knowledge Base Article - Public

3353141 - [Onboarding] New hire data values are not getting updated


  • During New hire data review step two teams participate, the first team fills the form with the work schedule and changes the new hire date if required and saves the form as draft.
  • When the second teams opens the new hire data review step, they don't see the saved values and they must reinsert the fields to complete and submit the NHDR step. 


SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Onboarding dashboard and open the New hire data review task
  • User 1 updated the value in this page and saves as draft
  • When the user 2 opens the NHDR page for the same candidate the updated values are not present


  • This is expected behavior.
  • When the first team fills the form, they save the data as draft and not submit the data.
  • This draft is applicable only to that particular user who saved the data as draft.
  • Only when you click on submit the data will be available to other users. Until then the changed data can be only viewed by the user who saved the data as draft. 


draft, update, new hire data review, NHDR, two users  , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , How To


SAP SuccessFactors Onboarding 2305