3353142 - Import users CSV file in IAS fails with error "The email address must be unique for every user"

Symptom

Within Cloud Identity Service under tenant settings the User Identifier E-Mail can be set to not unique.

So it is allowed to use duplicate email addresses for users under "User Management" via this setting.

However when uploading users with duplicate email addresses using "Upload CSV file" (under "Import users"), the upload fails with below error:

"First 0 users are imported.
User import has been interrupted due to multiple users in the database with the same email address "...". The email address must be unique for every user."

Environment

SAP Cloud Platform Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

SAP Cloud Platform Identity Authentication Service, SAP Cloud Identity Authentication Service, SAP Identity Authentication Service, SCI, Import User, CSV, CSV file, imported CSV file, Upload CSV File, unique, email, E-Mail, The imported CSV file contains entries with a duplicate email, the values under mail column must be unique

, KBA , BC-IAM-IDS , Identity Authentication Service , BC-IAM-IDM , Identity Management , How To

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