SAP Knowledge Base Article - Public

3353211 - Multi-level numbering format is not supported in Manage Offer Letter Templates - Recruiting Management


Multi-level numbering format is not supported in Manage Offer Letter Templates.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Copy content with multi-level numbering list format from Microsoft Word to Offer Letter Template;

         For example:

1. Sample 
    1.1 Sample 
        1.1.1 Sample 
        1.1.2 Sample 
        1.1.3 Sample 

      2. The levels are maintained but the number format is automatically changed from multi-level numbering "1.1, 1.2..." to single-level numbering "1, 2...".

         For example:

1. Sample
    1. Sample
        1. Sample
        2. Sample
        3. Sample


The HTML Ordered List element <ol> generates list items using the number format "1, 2..." when the type is number.


This is an expected behavior as the offer letter template editor is HTML-based.

It is not supported to format numbers as "1.1, 1.2..." by using the attributes in the pure HTML Ordered List element <ol>.

The workaround to keep the multi-level numbering is to paste text without formatting OR adjust the number manually in Offer Letter template.


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SAP SuccessFactors Recruiting all versions