SAP Knowledge Base Article - Preview

3353230 - '502 - The server encountered a temporary error' when connecting the Cloud Integration to Successfactors API

Symptom

When connecting the Cloud Integration (former CPI) to a Successfactors OData API, the below error occurs on Cloud Integration side:

  • HTTP operation failed invoking https://api<DC>.sapsf.com/odata/v2/upsert with statusCode: 502

In MPL Attachment or ljs log, below error can be seen:

  • HTTPStatusCode: 502 
    <h2>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.</h2>


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Environment

  • SAP Business Technology Platform
  • SAP Integration Suite
  • Cloud Integration
  • SuccessFactors

Product

Cloud Integration all versions ; SAP Integration Suite all versions ; SAP SuccessFactors HXM Core 2305

Keywords

Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, 502, SF, pagination, huge, API, call, DC, busy , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-HCI-PI-CON-OD , OData Adapters , Problem

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