SAP Knowledge Base Article - Public

3353405 - Partial User search


If partially searching for a user, no results are found


SAP SuccessFactors HXM Suite

Reproducing the Issue

  • For example if you have a user 012345
  • Search for the user by 12345 - No user found as there are no user starting with 12345
  • Search for 012 - any user starting with 012 will be found in the results


This is expected behavior after the 1H 2023 release

As outlined in the help guide 

  • For all languages, if there are no special characters "*" in your query, return employees whose name fields' prefixes match at least the first character of each query keyword.


Expected system behavior

See Also

help guide 


Partial user search, user search, search, user , KBA , LOD-SF-PLT-SRH , Search , Problem


SAP SuccessFactors HXM Core 2305