Symptom
If partially searching for a user, no results are found
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- For example if you have a user 012345
- Search for the user by 12345 - No user found as there are no user starting with 12345
- Search for 012 - any user starting with 012 will be found in the results
Cause
This is expected behavior after the 1H 2023 release
As outlined in the help guide
-
For all languages, if there are no special characters "*" in your query, return employees whose name fields' prefixes match at least the first character of each query keyword.
Resolution
Expected system behavior
See Also
Keywords
Partial user search, user search, search, user , KBA , LOD-SF-PLT-SRH , Search , Problem
Product
SAP SuccessFactors HXM Core 2305