Symptom
In app Manage Documented Credit Decisions, the Planned Close Date keeps updating to a new value.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to app Manage Documented Credit Decisions.
- Select a case.
- Click on Documented Credit Decision Log tab.
Cause
When the DCD (Documented Credit Decision) is in status Open/New and changes are made to the sales document associated with the DCD, the credit check is triggered again. This can be checked under the tab Notes of the DCD. The planned close data in the DCD gets redetermined when a credit check is carried out resulting in the many updates to the field.
Resolution
The Planned Close Date determines when the case will be closed. From this date onwards, no activities are planned.
For the DCD, the planned close date is updated from the field VBAK-CMNGV in the backend database. For the sales order, the following dates apply:
- Sales order number with Sales order created on the same date as PLAN_END_DATE
- Material availability date of schedule lines the same as the PLAN_END_DATE
- DCD planned close date as PLAN_END_DATE
So, sales order was blocked on a certain date and that is when the DCD was created. However, the field CMNGV contained the same date as the PLAN_END_DATE as per standard logic.
See Also
Keywords
Manage Documented Credit Decisions, Planned Close Date, DCD, Documented Credit Decision, Documented Credit Decision Log, Notes, VBAK-CMNGV, PLAN_END_DATE, , KBA , FIN-FSCM-CR , Credit Management , Problem