SAP Knowledge Base Article - Preview

3353556 - Microsoft Office document opens in a separate window (outplace) in SCASEPS, SCASE or ORGANIZER transaction instead of inplace

Symptom

  • When opening a Microsoft Office document in SCASEPS, SCASE or ORGANIZER transaction, the document opens in a new window (outplace);
  • The outplace mode persists even after changing Microsoft Office setting going to ->File->Options->General->Select either the Option "Optimize for best appearance" or "Optimize for Compatibility";
  • When running Demo program 'SAPRDEMO_FORM_INTERFACE' -> Application 'Excel' -> Select check box 'Run Application in place', the correct behavior occurs. In other words, the error is only reproductible with above-mentioned transactions;
  • The following records appears in the SAP GUI session trace (Trace components: General, Control Manager, Automation, Office Integration, FrontEnd Services):

<143=Office Integration(Error)(28.04.23 08:34:08.550):    Error: RegEnumKeyEx failed (hr = 0x00000103);

<215=Automation:    CALL METHOD "ShellExecute" OF [#39/0x0FDEE760/200/SAPGUI.InfoCtrl.1]
                    #0: STRING "OPEN"
                    #1: STRING[111 bytes] "C:\Users\%USERPROFILE%\Documents\SAP\SAP GUI\<filename>.doc"
                   

  


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Environment

  • SAP GUI for Windows
  • SAP Basis releases:

    SAP_BASIS 700    SAPKB70043    
    SAP_BASIS 701    SAPKB70128    
    SAP_BASIS 702    SAPKB70226    
    SAP_BASIS 731    SAPKB73134    
    SAP_BASIS 740    SAPKB74031    
    SAP_BASIS 750    SAPK-75029INSAPBASIS    
    SAP_BASIS 751    SAPK-75118INSAPBASIS    
    SAP_BASIS 752    SAPK-75213INSAPBASIS    
    SAP_BASIS 753    SAPK-75311INSAPBASIS    
    SAP_BASIS 754    SAPK-75409INSAPBASIS    
    SAP_BASIS 755    SAPK-75507INSAPBASIS    
    SAP_BASIS 756    SAPK-75605INSAPBASIS    
    SAP_BASIS 757    SAPK-75703INSAPBASIS    
    SAP_BASIS 758    SAPK-75801INSAPBASIS

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

Microsoft Office, excel, word, outplace, new window, blank screen, empty container, separate window, SCASEPS, SCASE, ORGANIZER. , KBA , BC-SRV-RM , SAP Records Management , BC-FES-OFFI , SAP Desktop Office Integration , Problem

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